Frequently Asked Questions
Everything you need to know about our certified organic beauty products and shopping experience.
Are INIKA Organic products 100% natural and vegan?
Yes, all INIKA Organic products are 100% natural, certified vegan, and cruelty-free. We use the highest quality botanical ingredients and pure minerals to ensure your skin receives only the best nourishment without synthetic chemicals.
How do I know which foundation shade is right for me?
We offer a comprehensive Shade Finder tool on our website. Additionally, you can purchase sample packs to test the formula and color on your skin before committing to a full-sized product.
What is your shipping policy for domestic and international orders?
We offer free standard shipping on domestic orders over $75. International shipping rates and delivery times vary by destination and are calculated at checkout. All orders are processed within 1-2 business days.
What is your return policy if I am not satisfied with my purchase?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase. Please ensure the items are lightly used or unopened and in their original packaging.
Are your packaging materials sustainable?
Sustainability is at our core. Over 90% of our packaging is made from sustainable and recyclable materials, including glass, FSC-certified paper, and PCR (Post-Consumer Recycled) plastic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna for eligible customers.